Lookit 使用帮助
遇到问题，发邮件给我们：
请写明设备型号、系统版本和问题出现的经过。方便的话，在 App 的设置里打开"诊断日志"，把日志分享给我们，排查会快很多。
开始使用
- 在拍摄用的 iPhone 或 iPad 上打开 Lookit，选"拍摄端"，给机位起个名字，允许相机和本地网络权限。
- 在教练的 iPad 上打开 Lookit，选"教练端"，允许本地网络权限。
- 确认所有设备连的是同一个 Wi-Fi。拍摄端按开拍、再按停，片段会自动出现在教练端。
手边没有拍摄设备时，在教练端点"看示例回合"，可以先体验回放。
常见问题
教练端找不到拍摄端
- 确认两台设备连的是同一个 Wi-Fi 网络。
- 到"设置 > Lookit"里确认"本地网络"已经打开。
- 场馆和酒店的访客 Wi-Fi 常常不允许设备之间互相访问，换成一台独立的路由器通常就能解决。
- 还是不行，把两端的 Lookit 都关掉，再重新打开。
片段送得慢
传输速度取决于现场的 Wi-Fi。让设备靠近路由器、减少同一个 Wi-Fi 上的其他设备，都会有帮助。在教练端的设置里点"测试与拍摄端之间的网速"，可以看到当前的网速。
提示存储空间不足
拍摄端剩余空间太少时不能开拍。拍摄端会自动删除 7 天前的片段，空间仍然不够时，请清理设备上的其他内容。
教练端剩余空间不足 5 GB 时会提醒，不足 2 GB 时会暂停接收新片段。到设置里的"存储"清理未加星标的回合后，会自动恢复接收。
怎样把视频导出
在教练端的片段库里选中回合，点"导出"，通过系统的分享面板存到相册、用隔空投送发给别人，或者存到"文件"。每个机位导出为一个视频文件。
删掉的回合还能找回吗
可以。删除的回合会先放进片段库里的"最近删除"，30 天内都能恢复。在"最近删除"里彻底删除后，视频文件就无法恢复了。
几个机位的画面没对齐
各机位按拍摄时间自动对齐。如果某个机位差了几帧，可以在回放时选中这个机位，逐帧微调偏移。
拍摄端和教练端选错了
在 App 的设置里点"切换为教练端"或"切换为拍摄端"即可。
需要连接互联网吗
不需要。所有设备连在同一个 Wi-Fi 上就能用，这个 Wi-Fi 可以不接外网。
支持哪些设备
iPhone 和 iPad，需要 iOS 16 或更高版本。拍摄端和教练端都可以用 iPhone 或 iPad，教练端建议用 iPad，屏幕更大。
隐私
Lookit 不收集个人信息，视频、名单和备注只保存在你们自己的设备上。详见隐私政策。
Lookit Support
Need help? Email us:
Please include your device model, iOS version, and what happened. If you can, open Diagnostic Log (诊断日志) in the app's Settings and share the log with us; it helps us find the cause much faster.
The app's interface is in Chinese. Labels in parentheses below show the Chinese text you will see in the app.
Getting started
- On the iPhone or iPad used for filming, open Lookit, choose Camera (拍摄端), name the camera, and allow Camera and Local Network access.
- On the coach's iPad, open Lookit, choose Coach (教练端), and allow Local Network access.
- Make sure all devices are on the same Wi-Fi network. Start and stop a recording on the camera device, and the clip appears on the coach device automatically.
No camera device at hand? On the coach device, tap View Sample Run (看示例回合) to try replay.
Common questions
The coach device can't find the camera device
- Make sure both devices are on the same Wi-Fi network.
- In Settings > Lookit, check that Local Network is turned on.
- Guest Wi-Fi at venues and hotels often blocks devices from reaching each other. Using a dedicated router usually solves this.
- If it still doesn't work, close Lookit on both devices and open it again.
Clips arrive slowly
Transfer speed depends on the Wi-Fi at the venue. Moving devices closer to the router and reducing other devices on the same network both help. In the coach device's Settings, tap Test speed to camera devices (测试与拍摄端之间的网速) to see the current speed.
Storage is running low
The camera device can't start recording when free space is too low. It deletes clips older than 7 days automatically; if space is still short, free up other content on the device.
The coach device warns you below 5 GB of free space and pauses receiving new clips below 2 GB. Clean up runs without a star under Storage (存储) in Settings, and receiving resumes automatically.
How do I export videos?
In the coach device's library (片段库), select the runs and tap Export (导出). Use the share sheet to save to Photos, send with AirDrop, or save to Files. Each camera angle is exported as a separate video file.
Can I recover a deleted run?
Yes. Deleted runs go to Recently Deleted (最近删除) in the library and can be restored within 30 days. Once deleted permanently there, the video files cannot be recovered.
The camera angles are out of sync
Angles are aligned automatically by recording time. If one angle is a few frames off, select it during playback and adjust its offset frame by frame.
I chose the wrong role for a device
In the app's Settings, tap Switch to Coach (切换为教练端) or Switch to Camera (切换为拍摄端).
Do I need an internet connection?
No. All devices just need to be on the same Wi-Fi network, and that network doesn't need internet access.
Which devices are supported?
iPhone and iPad with iOS 16 or later. Either can be used as a camera or coach device; an iPad is recommended for the coach because of its larger screen.
Privacy
Lookit does not collect personal information. Videos, athlete lists, and notes stay on your own devices. See the Privacy Policy.